Privacy Policy

Who We Are

Direct Cremation Riverside ("we," "us," or "our") is a family-owned direct cremation service based in Riverside, California, serving Riverside County. We operate as a Licensed California Funeral Establishment (license pending).

Contact: 3600 Lime St, Bldg 2, Riverside, CA 92501 · (951) 592-2656 · care@directcremationrs.com

Information We Collect

We collect information you provide when you contact us or begin arrangements, including:

• Your name, address, phone, email
• Name, date of birth, and death of your loved one
• Information required for legal documents (death certificate, cremation authorization)
• Payment information (processed by our payment processor — we don't store full card numbers)
• Information submitted through our website forms

We may also collect basic technical information when you visit our website, such as browser type and pages visited, through standard analytics tools.

How We Use Your Information

We use collected information only to:

• Provide cremation services and fulfill legal obligations
• Communicate with you about arrangements
• Complete required government and legal documentation
• Process payment
• Respond to your inquiries
• Comply with California law

We do not sell, rent, or share your information with third parties for marketing purposes.

Who We Share Information With

Only as necessary to provide services:

• Government agencies — for death certificate filing and required reporting
• Cremation facilities — licensed California facility performing the cremation
• Payment processors — to process payment securely

Data Retention

We retain records as required by California law and for our business records. Financial records are retained for at least seven years. We securely dispose of personal information no longer needed.

Your California Privacy Rights (CCPA)

If you are a California resident, you have the right to know, request deletion of, and opt out of the sale of your personal information. We do not sell personal information. To exercise these rights, contact us at care@directcremationrs.com.

Security

We take reasonable technical and organizational measures to protect your personal information. Payment information is encrypted and handled by PCI-compliant processors.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted with an updated effective date.

Contact Us

Questions about privacy? Contact us:

• Email: care@directcremationrs.com
• Phone: (951) 592-2656
• Mail: 3600 Lime St, Bldg 2, Riverside, CA 92501

Effective Date: July 8, 2026 · Direct Cremation Riverside · License Pending